MyTeleMed
By TeleMed, Inc.
The MyTeleMed Android app allows medical doctors to securely manage their important medical messages with HIPAA Compliance by defending any Personal Health Information (PHI).
How does it work?
Patients call your dedicated number that reaches TeleMed answering service which is out there 24/7/365. Doctors are notified by receiving messages in the app. Doctors can even contact customer support directly through the app through phone and e-mail.
Doctors that use the MyTeleMed app receive push notifications that notify them of a new patient message. The doctor can click on on the notification and open the affected person messages throughout the MyTeleMed app. The message will include the severity of the message, message particulars, and call back info. Doctor’s feedback and callbacks on messages are logged with the time and length of the call and even present an choice to report the decision.
For an additional layer of message supply assurance, TeleMed creates a personalized escalation procedure that repeats messages or calls you inside timelines you set. If you cannot be reached, the call is escalated to others per your instructions. You can manage your escalation procedures through our web site or by contacting a TeleMed service representative by telephone.
In addition to unquestionable HIPAA compliance a few of the MyTeleMed app’s advantages embrace:
• Messages reside on a web based mostly server, accessed by your telephone by distinct user name and password safety. Text messages reside in your phone - Mobile theft is a number one cause of HIPAA breaches.
• Complete Documentation From Message Origination To Call Back.
• Custom escalation primarily based on message read or name again occasions.
• Make and save comments on the messages.
• Customize your new message alert modes, includes badge notification of latest, unread messages.
• Your Office Number Shows On The Caller ID when making the decision back. Don't worry about hiding your cell quantity
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