Birdeye
By BirdEye
Be discovered. Be chosen. Be the best business.
Birdeye is an finish-to-end buyer expertise platform connecting native companies with customers via digital experiences. Take benefit of powerful technologies associated to online evaluations, digital interactions, and buyer insights—to win at three essential moments in the customer experience journey.
Connect with your prospects at each touchpoint whether you've 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the comfort of sending new evaluation requests, responding to messages from totally different channels and being out there for all of your clients. With effortless navigation and design along with prompt notifications, the app ensures your prospects are always a precedence.
Get immediate access to Reviews, Inbox, Contacts, Ticketing, and Reports— at any time from anywhere!
* Send text or email review requests to your clients, making it easy to get new evaluations on Google, Facebook or a hundred and fifty different review sources supported by Birdeye.
* Respond to all your reviews from one place and ensure your clients really feel valued.
Promote authentic evaluations throughout the online to succeed in extra potential prospects and drive extra site visitors.
* Use Birdeye Inbox to view and reply to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place.
* Add internal notes, then assign messages inside a staff to better collaborate and get the best answer for the shopper, easier sooner.
* Analyze stories, achieve actionable insights to make significant improvements where it counts.
* Receive instant alerts and stay linked to your customers.
About Birdeye:
Birdeye is altering the world by way of customer experiences. More than 50,000 companies use Birdeye everyday to be found with on-line critiques, be chosen by customers with handy text interactions, and be one of the best enterprise with trendy buyer
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